It is about my scanner. When I scan 10 pages they come up as separate scans How do I get them to

[TClarke]

I want the 10 pages to go in one scan rather than 10 pages on an email

[Jason]

Hi!

To ensure the most accurate information is provided, we will need to know the scanner model you are using, the version of Windows or Mac in use, and which software you are using to scan.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

[TClarke]

Canon 922MX

[TClarke]

Ok PC Windows 7 Printer is a 922 MX printer scanner.  how do I get the scanned images to download to a single scan rather than multiple scans

[Ramona]

Hi TClarke,

There is a program that comes with the printer called the IJ Scan Utility that can assist you with scanning multipage documents into a single PDF file using the ADF of the printer.  To scan using the IJ Scan Utlity, please follow these steps:

1. Place the documents in the ADF of the printer.

2. Start IJ Scan Utility by going to your Start menu, then selecting All Programs, then Canon Utilities, then IJ Scan Utility (folder), then IJ Scan Utility (program).

3. In the Canon IJ Scan Utility window that opens, click SETTINGS.... in the bottom right of the window. The Settings dialog box appears.

4. Click the DOCUMENT SCAN option on the left pane of the window, then set the item size, resolution, etc. as required.

5. Ensure that the DOCUMENT (ADF/SIMPLEX) option is selected in the Select Source field in the SCAN OPTIONS section. If you want to scan a document from a two-sided original, please select the DOCUMENT (ADF DUPLEX) option.

6. In the SAVE SETTINGS section of the window, you will select the save format and location of the document you are about to scan.

a.) In the FILE NAME field, specify the name you would like to give the file. By default the filename will begin with IMG; you can remove IMG and change it to whatever you would like to name the file.

b.) In the DATA FORMAT field, use the drop-down arrow to select the PDF (Multiple Pages) option.

c.) In the SAVE IN field, please navigate to the area where you would like the file to be saved once it is scanned in. By default, the file will be saved in the MY DOCUMENTS folder.

7. Once all settings have been selected, click the OK button at the bottom of the SETTINGS (DOCUMENT SCAN) window. The IJ Scan Utility main screen appears.

8. Click the DOCUMENT button. Scanning starts. Click the CANCEL button to cancel scanning if needed. Scanned images are saved in previously selected folder location specified in the SETTINGS... window.

Hope this helps!

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