12-07-2016 12:55 PM
I have a PIXMA MG 55020 using Windows 10 and get a B200 error message which states I should switch off and unplug the printer then contact the Service Center. Contact information for the Service Center is not provided and this site is the only useful one I can find via a web search. Can someone advise?
12-07-2016 01:06 PM
Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, our US-based technical support team is standing by ready to help 24/7 via email at http://Canon.us/SupportCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT). We also encourage you to check out our Knowledge Base at that same link for answers to common questions.
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12-07-2016 01:36 PM
Thank you Danny. I checked the Knowledge Base section and it indicates that the printer needs to be reaired at a Service Center. Web searches so far have yeilded only service senters for cameras. Can you dirext me to a suitable web site?
12-09-2016 03:47 PM
Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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