Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎08-07-2017

Installing TS5020 printer

I am trying to connect my computer to the printer and I am supposed to press the "Home" button and it nothing happens.  The screen on the printer says, "Follow the instructions ont eh computer or smartphone, etc. to perform the operation." The computer says to press the "HOme" button but nothing happens. Advice?  Thanks!

Moderator
Posts: 589
Registered: ‎11-20-2012

Re: Installing TS5020 printer

Hi svolkening! 

Thanks for posting in the Canon Forums!

 

The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback.

If are you in the United States and this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team. If you are in a time crunch, there is an option to email our technical support team. Emails have an 8 hour turnaround time. 

If you live outside the United States, please click here and select your country or region for your support needs.

Highlighted
Product Expert
Posts: 2,406
Registered: ‎07-28-2014

Re: Installing TS5020 printer

Hi svolkening,

 

To connect your PIXMA TS5020 to your wireless network, please follow these steps:

 

 1.  Press the HOME button on your PIXMA TS5020.

 

 2.  Select Setup on the Home screen (it is the gear icon at the bottom of the LCD screen).

 

 3.  Select Settings.

 

 4.  Select Device Settings.

 

 5.  Select LAN settings.

 

 6.  Select Wireless LAN.

 

 7.  Select Wireless LAN setup.

 

 8.  Select Manual connect.

 

 9.  Select your wireless network name.

 

10.  Enter your wiress network password.

 

11.  Select OK when "Connected to the wireless router." appears.

 

Your PIXMA TS5020 is now connected to your wireless network.

 

For more information, please view the appropriate link below:

 

(for Windows)  https://support.usa.canon.com/kb/index?page=content&id=ART167278

 

(for Mac OS X)  https://support.usa.canon.com/kb/index?page=content&id=ART167274

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement