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New Contributor
Posts: 2
Registered: ‎07-21-2021

Ink Cartridges Not Being Recognized

I have used these ink cartridges before and now they are saying they cannot be recognized. I removed them and put them back and still nothing. I tried again the next day and they worked fine. I was able to print 10 pages. Now the error message is happening again and they are not being recognized. Please help

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Moderator
Posts: 2,103
Registered: ‎07-08-2013

Re: Ink Cartridges Not Being Recognized

Hi, mrstonydinozzo!

So that the Community can help you better, we need to know exactly which Canon printer model you have and which cartridges you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎07-21-2021

Re: Ink Cartridges Not Being Recognized

Model number Pixma MG 2522. 

 

I don't think it is the cartridges issue since they worked perfectly fine until randomly they stopped. I have used ink out of these exact cartridges prior to the issue.

 

Now it is "printing" and registering it is printing but the pages are blank

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