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Image Garden

Lizard
Apprentice

The scanner is not enabled in image garden (it is greyed out). My printer is MG3220. My OS is windows 8.1. I recently restored my laptop to factory settings. Lost image garden and had to download from canon website. Do you have some suggestions? 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi Lizard,

 

When the PIXMA MG3220's drivers are installed, the IJ Scan Utility is also installed.

 

As a test, are you able to scan using the IJ Scan Utility?

 

https://support.usa.canon.com/kb/index?page=content&id=ART170652

 

 

 

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