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New Contributor
Posts: 2
Registered: ‎11-19-2020

IOS 11.01 Big Sur driver update for Canon Pixma MG5450

Hi anyone an idea how to stay using my printer? All is fine till 2 days ago installing Big Sur on my Macbook Pro. Now it is not compatible anymore and cannot find the software and Canon support said "buy a new printer...."

Moderator
Posts: 195
Registered: ‎08-20-2018

Re: IOS 11.01 Big Sur driver update for Canon Pixma MG5450

Hi,

 

Welcome to The Canon Forums, and thank you for your inquiry!

 

We appreciate your participation, however, we need to let you know that the Canon Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

 

If you live outside the United States, to go: https://global.canon and select your country or region for your support needs.

 

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Honored Contributor
Posts: 7,444
Registered: ‎11-13-2012

Re: IOS 11.01 Big Sur driver update for Canon Pixma MG5450

That is what can happen when a new operating system is installed.

 

It is very important to check that all critical hardware devices associated with the computer will be supported, or else do a cost/benefit study to see if the benefits from the new OS are worth the cost of upgrading components.

 

Looks like your printer has been arond for a while.

 

Screenshot 2020-11-19 112421.jpg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
New Contributor
Posts: 2
Registered: ‎11-19-2020

Re: IOS 11.01 Big Sur driver update for Canon Pixma MG5450

Hi, scanner solution is easy as there is other software managing this, only the printer itself, is software of the MG5420 or MG5500 not solving the problem?

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