11-19-2020 11:17 AM
Hi anyone an idea how to stay using my printer? All is fine till 2 days ago installing Big Sur on my Macbook Pro. Now it is not compatible anymore and cannot find the software and Canon support said "buy a new printer...."
11-19-2020 11:24 AM
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11-19-2020 11:27 AM
That is what can happen when a new operating system is installed.
It is very important to check that all critical hardware devices associated with the computer will be supported, or else do a cost/benefit study to see if the benefits from the new OS are worth the cost of upgrading components.
Looks like your printer has been arond for a while.
11-20-2020 03:04 AM
Hi, scanner solution is easy as there is other software managing this, only the printer itself, is software of the MG5420 or MG5500 not solving the problem?