12-05-2020 07:09 PM
Just installed my new TS9520. It's connected to my Mac (Catalina 10.15.7). I can print to it just fine. I can scan from it if I go to System Preferences, Printers & Scanners, and click on Scan. But I can't scan using IJ Scan Utility (v2.3.7). I get an error "Scanner is not selected". Whan I click on Selecte Scanner, there aren't any scanners listed. Why isn't my printer listed in the IJ Scan Utility? How do I fix it? Very frustrating!
12-21-2020 02:09 PM - edited 12-21-2020 02:10 PM
With the IJ Scan Utiltiy open, please click the Refresh button.
Does your PIXMA TS9520 appear now?
If not, are you using your PIXMA TS9520 wirelessly? Or with a USB cable?