09-13-2014 12:33 PM
I have new Pixma MX922. I refilled Cyan and large Black cartidge (at Costco). Cyan now show out of ink? Black cartridge icon shows very low? Is there a software problem? Does printer software need reset?
10-13-2014 05:30 AM
Once an ink tank has been refilled, we cannot guarantee that the ink levels will be detected properly, or that it will continue to work in the printer, as sometimes the chip on the ink tank will get damaged during the refill process. We recommend replacing the ink tanks with Canon genuine ink tanks for best results and accurate readings.
Should you have difficulty locating inks for your printer locally, Canon supplies and accessories can be purchased online at the Canon eStore or by calling 1-800-385-2155 to speak to a Canon eStore representative.
This didn't answer your question or issue? Find more help at Contact Us.
10-13-2014 06:18 PM
It's all about Canon selling you their ink. Simple economics 101. It's disappointing because there are professional ink refillers, like Costco. However, it all about money.
06-09-2015 07:47 AM