06-04-2016 09:21 AM
I can't remember when it stopped working but I've had it unplugged for awhile. Today I really need to scan something and it won't scan. Printer is connected to my pc via USB.
Solved! Go to Solution.
06-04-2016 06:15 PM
Have you downloaded and installed the latest driver from Canon website?
06-06-2016 02:56 PM
I've done the troubleshooting recommended in the image above as well as rebooting my computer with the printer unplugged and disconnected from my PC. After rebooting, I powered on the printer and reconnected the USB cable to my PC and it is still not recognized.
06-06-2016 03:23 PM
Printer is working now. I downloaded another driver from Canon's website specifically for 64-bit operating system and VOILA! It is working now..Thank you so much for your advice!!!!