12-23-2014 02:24 AM
So we can better assist you, please reply with the following information:
1. What program are you using to scan?
2. What operating system is on your computer (version of Windows or Mac OS X)?
3. What scan resolution do you have selected? If you lower the scan resolution, does this resolve the issue?
We look forward to hearing from you!
If this is a time-sensitive matter, additional support options are available at Contact Us.
12-27-2014 01:50 PM