As I said in subject line, the scanner on my printer quit working after scanning one page. There were no messages telling me of an error and the scanning screen didn't come up even when I scanned the one page. PLEASE HELP!
So that the Community can help you better, we will need to know the version of Windows or Mac in use, as well as if you have the printer connected via a USB cable or wirelessly.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
