07-02-2015 10:48 AM
I have an MX472. After 4-5 minutes on a call the fax starts. I have manual/auto switch off. User friendly RX is also off. How do i stop the fax from picking up automatically after a few minutes? I do not have an option for remote code.
thanks
07-06-2015 04:48 AM
Hi mschindl,
To try and resolve the issue, please ensure that the receive mode on the unit is set to TEL PRIORITY and leave the Manual/Auto Switch set to OFF, but turn the User Friendly RX setting ON. You will also want to disable the Remote RX setting on the unit (the default setting is ON) by following these steps:
If you still experience the same issue after following the above steps, please call or email us using one of the methods on the Contact Us page for further assistance.
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