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I have an MG5520 printer

NormLee
Apprentice

and am now getting error code 300 printer not responding. This is new. All of our other devices can print but no joy using my Mac Mini sw 10.11.5 El Capitain

 

Help

 

Norm

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Try turning the printer off and back on, then restart your computer to see if this will help with the error.

 

If the error persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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