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I have a mx922 canon pixma printer and I got a error message while replacing my ink cartridges.

Richard980
Apprentice

The error I got will not allow me to print.  I have followed the manual to reset this error but I've had no luck.  I finally bought new Canon ink cartridges from Staples and replaced those needing replacing but still I can't print.  HELP!!

3 REPLIES 3

Waddizzle
Legend
Legend

What were the error messages before you changed the inks, and after you changed the inks?

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"The right mouse button is your friend."

Richard980
Apprentice

the first error was a bad cartridge error.  When I put a proper factory in the didn't go away, but, now I have an printer error that I am unable to reset.  I cannot print even though my computer sees the printer, but I can scan and copy.  The error shows up when I go to the printer diagnostics.

Make sure that you have the correct cartridge installed in the correct slot(s). 

If your troubles continue to persist, I suggest calling 1-800-OK-CANON, for additional help.

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"The right mouse button is your friend."
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