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New Contributor
Posts: 3
Registered: ‎03-02-2015

I have a canon mx532 printer and I was copying a while ago and I got an error 5100 message

my canon mx532 has stopped working and I have an error 5100 message with text that says I have a paper jam.  I can't see a paper jam unless it's hidden.  I used a flashlight to look inside and I can't see any sign of a paperjam.  All I get now is two beeps and an error message and the printer shuts down.  Can I fix this?

 

Thank you

 

Gary

New Contributor
Posts: 3
Registered: ‎03-02-2015

Re: I have a canon mx532 printer and I was copying a while ago and I got an error 5100 message

I am editing here - I forgot to include in my first post that I'm using Windows 8.1 OS and my printer connects using a usb cord running to my Toshiba Laptop.

 

Gary

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