11-19-2015 10:37 PM
Mx922 error support code 1007, there is no paper in cassette upper. I have paper in the bottom cassette. The upper cassette is for envelopes pictures etc... I checked the paper and adjusted to fit tight and it still won't print.
11-21-2015 11:44 AM
The printer will feed from the upper tray when the document is set to a smaller paper size.
Check the Page Setup options in the print menu of your program to specify the correct size before printing.
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12-10-2015 06:56 PM
I am trying to print envelopes for Christmas cards. The envelopes are 8" x 5.5". Even though I set the paper size in print options to 8.5x11" and in the options window it specifies lower cassette, when the print window comes up, it says it wants to use the upper cassette and there is no paper. The envelopes won't fit in the upper cassette even if I wanted to use it.
05-06-2017 02:59 PM
10-14-2019 04:06 PM
Has anyone figured out how to print from an Iphone? It has worked in the past, and now it doens't. It chooses the upper tray and I don't see an option on the phone to pick other wise. ANy tips? Thanks!
10-15-2019 01:21 PM
What app are you attempting to print from?
10-15-2019 06:48 PM
10-17-2019 04:00 PM
If they are screen shots saved on your phone, try printing from the free Canon Print Inkjet/Selphy app. The app will allow you to select the paper size and type so it can print from the correct cassette.
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