Canon Community Canon Community
 


Reply
New Contributor
Posts: 1
Registered: ‎04-12-2016

I have MX882. It prints blacks just fine, except when I want to print a b&w letter.

My Pixma 882 prints in black just fine when I am printing a photocopy or a test page, but when I want to simply print a business letter in B&W, it prints only in light purple. I have done deap cleaning of the nozzles and all that and the test pages come out just fine with dark blacks. 

 

All the ink cartridges are full and I have done all the automatic maintenance in the menu. What gives? 

Highlighted
Product Expert
Posts: 2,962
Registered: ‎10-16-2012

Re: I have MX882. It prints blacks just fine, except when I want to print a b&w letter.

Hello.

 

Troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement