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New Contributor
Posts: 1
Registered: ‎01-25-2016

I cannot scan. My printer is a PIXMA MX472

Help, I cannot scan.  I have a PIXMA MX 472.  Windows PC.

Product Expert
Posts: 2,945
Registered: ‎10-16-2012

Re: I cannot scan. My printer is a PIXMA MX472

Hello.

 

Scans are handled by the IJ Scan Utility program.  Open the program from the Canon Utilites listing in the Start Menu.  If any errors occur, document the messages that appear so we can try to assist you further.

 

If immediate assistance is needed, find more help at Contact Us.

 

 

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