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I cannot scan. My printer is a PIXMA MX472

Cherylj28
Apprentice

Help, I cannot scan.  I have a PIXMA MX 472.  Windows PC.

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Scans are handled by the IJ Scan Utility program.  Open the program from the Canon Utilites listing in the Start Menu.  If any errors occur, document the messages that appear so we can try to assist you further.

 

If immediate assistance is needed, find more help at Contact Us.

 

 

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