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New Contributor
Posts: 1
Registered: ‎01-31-2014

I cannot print When I press print , It comes up that the printer is offline. printer is Canon MG5300

 
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New Contributor
Posts: 1
Registered: ‎07-14-2014

Re: I cannot print When I press print , It comes up that the printer is offline. printer is Canon MG

did you ever get an answer to your question in January? I have the same problem and it is July. Looking for solution
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Moderator
Posts: 593
Registered: ‎11-20-2012

Re: I cannot print When I press print , It comes up that the printer is offline. printer is Canon MG

Hi pharris!

 

Thanks for posting in the Canon Forum! The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.

 

Thanks!

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Product Expert
Posts: 2,755
Registered: ‎07-28-2014

Re: I cannot print When I press print , It comes up that the printer is offline. printer is Canon MG

Hi pharris,

 

Are you still experiencing the printer offline error?

 

If you are, what version of Windows are you using, Windows XP, Vista, Windows 7 or Windows 8?

 

Are you using the 32 bit or 64 bit version of Windows?

 

and are you using your PIXMA MG5320 with a USB cable or are you using it wirelessly?

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