10-02-2014 08:06 PM
Part of my document feeder tray on my ImageClass D480 snapped off. I need to replace it. So, I ordered the part for less than 20 from Canon. However, I noticed just now there's no simple way to unattach or reattach it. I called Canon tech support and they said they "DON'T" provide any service guide or sheets to help consumers. Rep said the sales clerk should've told me that. She didn't though. Tech support said I should bring part and printer to local service place, which I won't because it won't be free and will be outrageously priced to just attach outer part. Does anyone know how I can do this myself or where I can download service manual? It's crazy! You can buy a new one for $150. They'll charge me at least $75 to look at it. I appreciate anyone's help.
Thanks,
Steve
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