Hi grandorse,
I can't really speak to Amazon's return policy, but I have reprinted the Canon policy in part below.
The Canon Online Store will take for exchange or return, damaged items or products that have not been opened at the Canon Online Store, as long as it is within these exceptions and timelines: All products brought back to the Canon Online Store has to be in the packaging it came in and all the items that it came with (cables, manuals, etc.), accompanying the item and a copy of the invoice/packing slip has to be put in the package to qualify for exchange or return. The shipping and handling fees from the original order will not be given back to the customer, except if the item is determined by the Canon Online Store, with their sole discretion, to be not in good condition.
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