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New Contributor
Posts: 2
Registered: ‎04-06-2020

How to print using only black ink on a Mac? Impossible?

This is a very specific problem. Please read this thoroughly, as I'm sure many of you will misunderstand what I am asking.

 

Printer: PIXMA TS8320

 

Computer: Mac running OS 10.15.4 Catalina

 

Problem: When I select "Black and White" printing, the printer still uses the color ink cartridges. So even if I NEVER select to print anything in color, my color cartridges become depleted. To be clear, the documents are printing in monochrome, not color -- but the printer is mixing color inks to achieve black and grey tones.

 

When I print the same documents to the same printer from my Windows PC and select "Print as grayscale" NONE of the color ink is used. I am verifying this with a microscope. On documents printed from Mac, it's very clear that the "grey" is actually made up of a bunch of tiny color dots. On the ones printed from Windows, all of the dots are black.

 

So this is somehow a problem particular to Canon's current Mac printer drivers. Note that older instructions on how to fix this issue do not work. I called Canon and they said they are aware of the issue, but that it's up to Apple to fix it -- according to the Canon support rep, Canon only provides printer hardware details to Apple and it's actually Apple that writes the drivers for Canon printers. I filed a bug report with Apple months ago but they have not responded.

 

Does anyone have a solution that works with my printer on the latest version of Mac OS? Right now I'm having to print all of my black and white documents (90% of what I print) using Windows, which is really inconvenient.

 

Canon really needs to accept responsibility that they are shipping printers that don't actually do true Black and White printing when hooked up to a Mac. They should develop alternative drivers for Mac users to install that work properly, as Apple's drivers included with the OS are faulty when it comes to black and white printing.

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Honored Contributor
Posts: 7,034
Registered: ‎11-13-2012

Re: How to print using only black ink on a Mac? Impossible?

[ Edited ]

Hello. Welcome to the forum. 

Have you downloaded the March 2020 Setup software for the printer?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic
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New Contributor
Posts: 2
Registered: ‎04-06-2020

Re: How to print using only black ink on a Mac? Impossible?

I just checked some more (original color) test prints in B&W and they no longer show the color dots. It's all black now. When I first bought this printer back in February I had the "printing in b&w uses color inks" issue and only now got around to posting about it. Maybe a recent Mac OS update fixed it?

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New Contributor
Posts: 3
Registered: ‎08-08-2020

Re: How to print using only black ink on a Mac? Impossible?

Hello, I have the same problem, I can't get my mac to use only black ink.

Where do I download this setup software from?

Thank you.

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New Contributor
Posts: 3
Registered: ‎08-08-2020

Re: How to print using only black ink on a Mac? Impossible?

How did you solve it?

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Moderator
Posts: 1,843
Registered: ‎07-08-2013

Re: How to print using only black ink on a Mac? Impossible?

Hi, adrianaestivill!  You can download the latest driver and software for your PIXMA TS8320 right HERE courtesy of our friends at Canon Canada.

 

Hope this helps!

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