11-15-2017 12:02 PM - edited 11-15-2017 02:04 PM
Hi, I'm having some trouble printing photos. I'm using Lightroom and Photoshop on a Macbook Pro running High Sierra. The colours are printing too saturated, almost neon. (I'm using Canon inks and Canon semi-gloss paper.) I've tried converting the image to different colour spaces and it hasn't helped. From what I've been able to find online, it looks like the problem is that the printer's color management is clashing with that of Photoshop, so I need to disable that. However, when I'm in the Print Settings dialog, I'm not getting "Color Options" or "Color Matching" in the dropdown menu, and I'm completely at a loss how to fix this.
Here's the image from Canon's manual, showing the setting I need to access:
Can anyone help?
EDIT: Also, the profiles for Canon paper are not appearing in the print dialogs anywhere, even after reinstalling the printer driver. I'm wondering if the two problems are related.
Solved! Go to Solution.
11-16-2017 04:05 AM
Just wanted to update this because I found the solution in the Adobe forums and it was NOT easy to find!
So it turned out that the Canon driver software was not installed properly when I first set up the printer. Apparently, if you turn on the printer before you've downloaded the driver, your Mac uses its own generic driver with that printer, even once you download the proper ones from Canon. The Mac driver obviously doesn't have the Canon paper icc profiles and it also doesn't have the colour management options.
The solution was
1: turn off the printer
2: delete the printer from the Mac's system preferences
3: download the Canon driver again
4: the Canon setup assistant will tell you when to turn the printer back on and re-add it to the network.
If you do it in this order, you should find you have the right version of the driver software running, complete with the Canon icc profiles, colour options, etc.
05-06-2019 12:52 PM
I know the answer below is a little old now, but I have just bought a Pixma TS8250 in Europe and any reference to color matching in the print dialog box is missing. I have tried doing what is mentioned below but it doesn't work at all.
In Photoshop it reminds me to turn off printer color management but there is no way or no where I can do this.
I am so disappointed with Canon and Apple right now. Clearly something is going wrong with the current 'AirPrint' only system where you cannot install a 'real driver.
If anyone knows how I can solve the problem soon, I'd be very happy. Other wise the Pixma is going back for Epson.
Thanks in advance.
07-11-2019 12:38 AM - edited 07-11-2019 01:33 AM
What hextrovert said worked. However, when adding the printer, and presented with a list of printers, you'll see a "Canon ... Bonjour Network" and a "Canon ... Canon U Network." Select the latter one. And then in the box that says "Software" (at bottom of dialog window) select "Canon U Network" also.
In my case, I have a Pixma MX922, but the steps are the same.