12-16-2013 02:56 AM
Im having problems trying to scan papers and documents of any kind. It sends a message saying it is not connected or valid? I have not had problems in the past and yes I have shut everything off and rebooted.
12-16-2013 08:44 AM
Hi Valarie!
So that the Community can help you better, we will need to know the computer operating system you're using (Windows XP/Vista/7/8 or Mac 10.x). Any error messages or other details you'd like to give will also help the Community better understand your issue.
Thanks and have a great day!
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