Canon Community Canon Community

New Contributor
Posts: 1
Registered: ‎01-24-2018

Re: "Select destination folder" does not allow me to add new "save" folder with

Have the same issue as Laserguy,


Cannot navigate to a new folder (the folder is already created)


Any suggestions welcome

Occasional Contributor
Posts: 9
Registered: ‎02-05-2016

Re: How do I save a scanned image as a pdf file w/ my MG5420?

my printer MG5250 is not listed

Product Expert
Posts: 3,192
Registered: ‎10-16-2012

Re: Canon MX922



Try changing the Save settings in the IJ Scan Utility program.  This program controls the scanners.


If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

This didn't answer your question or issue? Find more help at Contact Us.



Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
Occasional Contributor
Posts: 6
Registered: ‎05-04-2018

Re: How do I save a scanned image as a pdf file w/ my MG5420?

The Ijsetup driver provided by Canon will also work for scanning. 

read More: Geeksngadgets


You may also have to download IJ Scan Utility driver. 


powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement