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New Contributor
Posts: 1
Registered: ‎01-24-2018

Re: "Select destination folder" does not allow me to add new "save" folder with

Have the same issue as Laserguy,

 

Cannot navigate to a new folder (the folder is already created)

 

Any suggestions welcome

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Occasional Contributor
Posts: 9
Registered: ‎02-05-2016

Re: How do I save a scanned image as a pdf file w/ my MG5420?

my printer MG5250 is not listed

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Product Expert
Posts: 3,192
Registered: ‎10-16-2012

Re: Canon MX922

Hello.

 

Try changing the Save settings in the IJ Scan Utility program.  This program controls the scanners.

 

If you continue to have difficulties, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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Occasional Contributor
Posts: 6
Registered: ‎05-04-2018

Re: How do I save a scanned image as a pdf file w/ my MG5420?

The Ijsetup driver provided by Canon will also work for scanning. 

read More: Geeksngadgets

 

You may also have to download IJ Scan Utility driver. 

 

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