cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

How do I print on a printable DVD on the TS9020

Docjon
Contributor

I'd LIKE to make an image using a photoshop template, then print that image to disk.

 

There's no option to to select the 'disk tray' when I go to print, and whenever I insert the disk tray, the printer tells me it's jammed.  It won't print to the tray.

 

I have successfully printed to a disk using only printer features.  I scanned a DVD image with it, then using the printer control panel, I was able to select the disk tray and print it.  I cannot do it from within Windows, however.

 

I installed "My Image Garden", which I really don't have any interest in using or having on my computer, only because that's how the online PDF manual says to print a disk.  I followed the directions, and it did not work either. It printed from the paper cassette, giving me no option to select the 'disk tray', just the paper cassette or the rear tray.

 

I've spent hours installing/uninstalling/reinstalling Canon drivers and software, surfing the internet for help and ideas.  I'm quite frustrated and not terribly happy right now.

 

Assuming we can get this to work at all, will I be able to print disks from any software, or only the "My Image Garden" software?  


Specs:

Windows 10 Pro-64

16GB Ram

Ryzen 1700x

Asrock Taichi x370

Samsung Evo 960 512gb SSD boot drive

lots of HD space

1 ACCEPTED SOLUTION

I found something to make it work. I was considering not sharing the solution.  I ALWAYS detail the solutions to problems I discuss, for ppl who have similar problems to come along later and make use of, but this had me so angry I didn't want to promote this product.  That's not cool, though, so here's what I found.

 

This piece of software did the job for me: Acoustica CD/DVD Label Maker

 

It worked when I could not get My Image Garden to work.  It's not the easiest thing to use, but it's not the hardest either.  It has a lot of features which might take awhile to get used to.  Be sure to select the printer series you're using - there's a LOT of printers and label types to choose from.

 

It's about $20, unforunately, but it has a free trial, so give it a try.  Hope it works out for you.  I'm just thrilled I got this working!  The $20 is worth it to me to not have to return this, and then spend even more on another printer.

 

 

 

View solution in original post

10 REPLIES 10

Thanks for the post.  That's great if it works for you, but it didn't work for the folks in this thread.

 

Also, if someone is going to post an instructional video, they should make it so you can SEE what they are doing.  720p is bad enough, but instead of doing screenshots, they took a picture of a laptop screen, which only takes up about 40% of the Youtube video window.  Tiny, illegible print, no sound. . . that's a really sad 'how-to' video.

Announcements