03-31-2018 07:32 PM - edited 03-31-2018 07:35 PM
I'd LIKE to make an image using a photoshop template, then print that image to disk.
There's no option to to select the 'disk tray' when I go to print, and whenever I insert the disk tray, the printer tells me it's jammed. It won't print to the tray.
I have successfully printed to a disk using only printer features. I scanned a DVD image with it, then using the printer control panel, I was able to select the disk tray and print it. I cannot do it from within Windows, however.
I installed "My Image Garden", which I really don't have any interest in using or having on my computer, only because that's how the online PDF manual says to print a disk. I followed the directions, and it did not work either. It printed from the paper cassette, giving me no option to select the 'disk tray', just the paper cassette or the rear tray.
I've spent hours installing/uninstalling/reinstalling Canon drivers and software, surfing the internet for help and ideas. I'm quite frustrated and not terribly happy right now.
Assuming we can get this to work at all, will I be able to print disks from any software, or only the "My Image Garden" software?
Windows 10 Pro-64
Asrock Taichi x370
Samsung Evo 960 512gb SSD boot drive
lots of HD space
Solved! Go to Solution.
04-01-2018 09:33 AM
04-01-2018 10:59 PM
I found something to make it work. I was considering not sharing the solution. I ALWAYS detail the solutions to problems I discuss, for ppl who have similar problems to come along later and make use of, but this had me so angry I didn't want to promote this product. That's not cool, though, so here's what I found.
This piece of software did the job for me: Acoustica CD/DVD Label Maker
It worked when I could not get My Image Garden to work. It's not the easiest thing to use, but it's not the hardest either. It has a lot of features which might take awhile to get used to. Be sure to select the printer series you're using - there's a LOT of printers and label types to choose from.
It's about $20, unforunately, but it has a free trial, so give it a try. Hope it works out for you. I'm just thrilled I got this working! The $20 is worth it to me to not have to return this, and then spend even more on another printer.
04-01-2018 11:16 PM
I have mac so I ended up downloading CD-LabelPrint Free here:
and IT WORKS NOW! Thanks for your help. Looks like you just can't use the Canon "My Image Garden" junk
04-02-2018 01:40 AM
04-08-2019 06:32 AM
Thanks for the post. That's great if it works for you, but it didn't work for the folks in this thread.
Also, if someone is going to post an instructional video, they should make it so you can SEE what they are doing. 720p is bad enough, but instead of doing screenshots, they took a picture of a laptop screen, which only takes up about 40% of the Youtube video window. Tiny, illegible print, no sound. . . that's a really sad 'how-to' video.