I've got a nasty paper jam in an ImageClass d420. I really don't want to damage this thing. I pulled out the toner and can grip the jammed paper (it grabbed a whole stack of sheets, not just one jammed one). When I pull on any of the paper, it is really firmly in place, and I hear some gear or something engaging as I pull. It feels and sounds like something is going to break if I pull any harder.
I'm starting to consider dis-assembling the printer. I feel like there must be some sort of way to release the tension or put the gears into neutral, but I'm not seeing it in the manual or by poking around inside.
HELP! 🙂
