10-23-2014 10:23 AM
PIXMA MX870: While performing a two-sided scan, the document got jammed on the roller. How do I clear it?
Solved! Go to Solution.
10-27-2014 01:00 AM
Hi wquinlan,
Please follow the steps located at the links below to try and remove the jammed document:
If jammed in the Automatic Document Feeder (ADF):
Removing Paper Jams from the ADF
If jammed inside of the printer:
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
10-27-2014 01:00 AM
Hi wquinlan,
Please follow the steps located at the links below to try and remove the jammed document:
If jammed in the Automatic Document Feeder (ADF):
Removing Paper Jams from the ADF
If jammed inside of the printer:
This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.
10-28-2014 04:14 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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