09-07-2016 03:50 PM
09-07-2016 03:59 PM
Hi MyronLol!
Thanks for posting in the Canon Forum!
The Forum is not intended for immediate help, but a place to allow for the Community to give you assistance and feedback. If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team.
Thanks!
09-10-2016 08:47 AM
Hello.
The printer will need adequate levels of both black and color ink in order to operate.
Once a new color ink cartridge is installed, you can perform the following steps to set the unit to Black Only mode:
1. Open the Hard Drive (Mac HD).
2. Open the Library Folder.
3. Open the Printers folder.
4. Open the Canon Folder, then the BJ Printer folder. Once there, open the Utilities folder.
5. Open the Canon IJ Printer utility.
Once there, you can access the cartridge settings to set the unit to Black Only mode.
If additional assistance is needed, find more help at Contact Us.
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.