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Have an imageRunner 3225 and have Windows 8.1 on computers. Printing extremely slow

KarenD
Apprentice

Upgraded to an imageRunner 3225 and are using Windows 8.1 on computers.  Printing is extremely slow.  Can take over 2 minutes to print one page.  Sent one print job that was 6 pages, and took over 40 minutes to print.  Any help/advice would be greatly appreciated.  Otherwise, going back to Windows 7.  Thanks in advance for any help.

1 REPLY 1

Tiffany
Moderator
Moderator

Hi Karen D!

Thanks for posting! Canon does not provide direct support for imageRUNNER series products, but your dealer will be able to help you! If you don't have a dealer, please call us at 1-800-OKCANON (652-2666) and we will be happy to provide dealers who are in your area.

 

Thanks!

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