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HELP MX492 Problems

Salzillo10
Apprentice

My MX492 canon printer has stopped printing wirelessly

My chromebook finds the printer wirelessly but the printer doesn't respond to print from it.  It will scan and print out only.

The printer has said to replace empty color cartridge which was holding it up from printing, so I replaced it.  However, it still does not work!!  Do I need to update a driver for that? Whats the deal?

1 REPLY 1

Michael
Product Expert
Product Expert

Hello.

 

Drivers are only available for the latest Windows or Mac OSX operating systems.  To print from a ChromeOS computer, you would need to go through the Google Cloud Print service.  Visit THIS LINK for details on how to register the printer with this service.

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