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Occasional Contributor
Posts: 7
Registered: ‎10-09-2019
Accepted Solution

G7020 printer issue - strange behavior of the Deep cleaning function

[ Edited ]

I have a Canon Pixma G7020 printer.

 

Very strange behavior of the Deep cleaning function. Every time I am pressing Deep Cleaning (All Colors - BK, C, M, Y), error 5200 occurs. The green and orange lights blink 8 times. There are no unnecessary objects inside the printer.

 

If I click Deep Cleaning (Black BK), the error does not occur.

 

If I click Deep Cleaning (Color C, M, Y), then the error does not occur.

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I am using Windows 10 x64 Version 20H2 and latest Canon drivers

Product Expert
Posts: 3,885
Registered: ‎07-28-2014

Re: G7020 printer issue - strange behavior of the Deep cleaning function

Hi gedonis,

 

To resolve this error, it is recommended that an ink flush is performed:

 

https://support.usa.canon.com/kb/index?page=content&id=ART175773

 

 

 

 

 

 

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