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Occasional Contributor
Posts: 7
Registered: ‎10-09-2019

G7020 printer issue - "The latest firmware is on the server. Install the firmware update" message

I have a Canon Pixma G7020 printer.

 

I see the constant message "The latest firmware is on the server. Install the firmware update" on the printer's screen. If I am pressing OK, the message is dissaperaing, but in an hour or two I can see it again. A cannot update firmware as official Canon servers do not contain any firmware versions

 

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I am using Windows 10 x64 Version 20H2 and latest Canon drivers

Product Expert
Posts: 3,885
Registered: ‎07-28-2014

Re: G7020 printer issue - "The latest firmware is on the server. Install the firmware update&qu

Hi gedonis,

 

To update the firmware, please follow these steps:

 

1.  Press the wrench and screwdriver button 1 time

 

2.  Press the right arrow 2 times to select Device settings and press OK

 

3.  Press the right arrow 5 times to select Firmware update and press OK

 

4.  Press OK on Install update

 

 

 

 

 

 

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