11-29-2020 03:04 AM - edited 11-29-2020 03:05 AM
When copying, the screen gives the message: "Place the original on the platen"
However, when scanning, everything works fine.
Firmware version 1.02, printer says the FW is up to date.
Solved! Go to Solution.
11-29-2020 03:12 AM
Found the issue.
When Copy Intensity is set to Auto Adjust, the ADF is not functional.
The manual is very vague on this. There should be a warning that using Auto Adjust will prevent the ADF from working.