G7000 wont print/copy from the front paper tray from the ADF or the platen

[jpronto]

no matter how many times I go through settings, attempt to reset through power off and on, opening and closeing the casette I keep getting the 2114 message code and instructions to load the back tray. Go therough the settings - load the back tray- go through the menu off the copy botton - load the back tray. Even when it seems like I got everything set as soon as I try to print it sends the same error code and wants me to use the back tray. 

[Patrick]

Hi jpronto,

To resolve the 2114 error, please follow the steps on this page:

https://ij.manual.canon/ij/webmanual/ErrorCode/G7000%20series/EN/ERR/2114.html

If you continue to have difficulties, please contact our support group using the following link:

https://mycanon.usa.canon.com