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G6020 Scanner Error Code -- jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

jclare03
Apprentice

My G6020 multifunction printer has begun giving me an error code when I attempt to scan multiple documents

jp.co.canon.ij.scanutilitylite.icadriver error 4294957382

 

It will scan the first page fine, then when I attempt to scan the second page I get the error above.

 

I purchased the scannner in January 2020 and it has worked just fine until now.

 

I am running 27" iMac Late 2014 model with macOS Catalina 10.15.3. The printer is connected to the iMac via USB.

 

I have removed the scanjet lite utility, downloaded the latest version, and reinstalled several times and rebooted the computer each time.

 

Help -- I would hate to think that I have to replace a multifunction printer that is less than a year old!

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi jclare03,

 

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

 

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