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New Contributor
Posts: 4
Registered: ‎11-15-2017
Accepted Solution

G3000 won't print black

My canon g3000 doesn't print black, already cleaned and the problem persists. Colors work fine and the tank is more than half way full.

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Product Expert
Posts: 457
Registered: ‎01-20-2016

Re: G3000 won't print black

Hi sofiaromero,

 

Let's start by performing a nozzle check.

  1. Make sure that the power is turned on.
  2. Load a single sheet of A4 or Letter-sized plain paper in the rear tray.

  3. Pull out the paper output tray, then open the output tray extension.

  4. Hold down the Stop button until the Alarm lamp flashes once, then release it immediately.

    The nozzle check pattern will be printed.

    Do not perform any other operations until the machine completes the printing of the nozzle check pattern.

  5. Examine the nozzle check pattern.

If the black grid pattern or any of the color blocks are broken or missing, futher cleanings may be required.

 

This didn't answer your question or issue? Please call or email us at one of the methods on the Contact Us page for further assistance.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

 

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New Contributor
Posts: 4
Registered: ‎11-15-2017

Re: G3000 won't print black

It worked when the alarm button flashed 3 times
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New Contributor
Posts: 4
Registered: ‎11-15-2017

Re: G3000 won't print black

Thanks for the advice!!!

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New Contributor
Posts: 1
Registered: ‎02-06-2018

Re: G3000 won't print black

My MP610 prints in faded gray from Excel spreadsheet. Ready to trash this printer - and its new print cartridge.
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Product Expert
Posts: 3,239
Registered: ‎10-16-2012

Re: G3000 won't print black

mdeva,

 

For assistance with your issue, find more help at Contact Us.

 

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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New Contributor
Posts: 1
Registered: ‎08-28-2018

Re: G3000 won't print black

I was having a similar issue where it just was not printing black at all.

 

I went to printer properties and in the maintenance tab of the printer you can select deep cleaning and then I ran another nozzle check test page and the black ribbon showed up.

 

Thanks,

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New Contributor
Posts: 1
Registered: ‎04-22-2019

Re: G3000 won't print black

[ Edited ]

i have done the same thing i turned of the printer and then i tuned on the printer and I hold the stop button until warning alaram flashes now black color is printing when i test it for nozzle pattern  but when i give a webpage call (Removed link as per Forum Guidelines) home page for checking all colors i am getting white lines like gap now what should i do i need to clean the header or i need to follow the same procedure of using stop button but lot of my ink is wasting.how to fix it please help me 

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Super Contributor
Posts: 178
Registered: ‎04-19-2019

Re: G3000 won't print black

Hello smitha0030,

 

I understand that you are continuing to have some printing issues with your PIXMA G3000 series Printer. Performing two cleanings may resolve this issue. The following steps will assist you in performing the cleaning process:

 

  1. Make sure the power is turned on and the printer is not displaying a support code.
  2. Hold down the STOP button until the ALARM lamp flashes twice, release during the second flash.
    1. The machine will start cleaning the print head.
    2. The cleaning will be complete when the ON lamp light stops flashing. 
    3. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 1 minute.
  3. Perform step 2 again.

Now that the cleaning process has been completed, please print the nozzle check pattern. The following steps will assist you:

 

  1. Make sure the power is turned on and the printer is not displaying a support code.
  2. Load a single sheet of letter-size or A4 paper into the rear tray.
  3. Pull out the paper output tray, then open the output tray extension.
  4. Hold down the STOP button until the ALARM lamp flashes one time, release during the flash.
    • The nozzle check pattern will print.
    • Do not perform any other operations until the machine completes the printing of the nozzle check pattern.
  5. Examine the nozzle check pattern.
    • The black grid at the top should have boxes of the same uniform sizes. (They will be slightly offset.)
    • The Cyan/Magenta/Yellow bars should be of a pastel color, the second bar should be approximately 25% lighter than the first, and there should not be white lines within the bars
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New Contributor
Posts: 2
Registered: ‎12-15-2019

Re: G3000 won't print black

I ALSO HAVE THIS PROBLEM - IS IT A COMMON PROBLEM WITH THE Q3000? 

I HAVE TRIED DEEP CLEANING MULTIPE TIMES BUT IT WILL STILL WILL NOT PRINT IN BLACK.

THE PRINTER IS LESS THAN  YEAR OLD AND I HAVE ONLY USED HALF OF ONE BOTTLE OF INK.

I SUSPECT THAT THE NOZZLES ARE BLOCKED BUT CANNOT FIND HOW TO RESOLVE THE PROBLEM.

OS ANYBODY ABLE TO OFFER ADVISE?

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