11-30-2019 11:12 PM
I've had a G2000 for a good while now, but have been using it only for b&w documents - been awhile since I printed a color pic - but what is supposed to be red is coming out a sickly yellow-green and my grey is a weird blue-green. My ink bins are all at least halfway full. Troubleshoot says I don't need a driver update. Any ideas? Thanks. (The "ACK" in the pic is supposed to be red, and the color of the bit of werewolf you can see should be slate grey)
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11-30-2019 11:31 PM - edited 12-01-2019 08:19 AM
Normally some color ink is used even when printing B&W, but environmental factors, heat, humidity, etc can also affect delivery. If you have only been printing B&W documents, its possible some of your inks or nozzels might have dried up or become partially clogged.
Try performing a print head cleaning, then a nozzle check pattern and see if this helps.
12-01-2019 11:31 AM
You mention printing mostly black and white documents. Is it possible that you have made some changes in the printer's driver settings to optimize for text or B&W printing?