Hi indianabones,
Support code 5C00 indicates a general component fault. Let's try resetting the printer a little more thoroughly.
If the paper output tray is closed, open it.
Turn the printer off.
When the printer is completely off (no lights, screen is blank,) unplug the unit.
Press the power button 4-5 times.
Leave the printer off for at least 5 minutes.
Plug the printer in and turn it on.
If the error persists, your printer may require service.
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