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Posts: 1
Registered: ‎05-10-2020

Error code 311 on Mac Mojave

I have macbook air. OS version is Mojave. 

 

I can not print anything from my G3410 printer. Printer works fine when I connect from my android phone. 

 

When I try to print a document from my mac, It says "Printing" and after some time I get error code 311. 

 

 

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Posts: 618
Registered: ‎06-05-2013

Re: Error code 311 on Mac Mojave

Welcome to The Canon Forums!

We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA

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