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Error code 1403

debbysdelights
Apprentice

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

3 REPLIES 3

debbysdelights
Apprentice

My Canon  MG 5420 was working fine until I purchased a new computer and router,  now I get Error code 1403, Print Head Incorrect.   I replaced my ink cartridges.  Unplugged and plugged back up but I'm still gettingthe same message.  I have no clue how to remove and replace the print head.  Please help......

Hi, debbysdelights!

Thanks for posting on our forum! This community is designed for your fellow Canon owners to help each other out with any problems they may encounter. If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

Hi debbysdelights,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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