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New Contributor
Posts: 1
Registered: ‎02-04-2019

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

Me too. I have a Canon MX700. The error came on suddenly. One day, the printer was working fine. The next day, the "Type of print head in incorrect" popped up. I dismantled everything as the Support Note said. The error persists. Are my printer and spare ink cartridges now simply useless?

New Contributor
Posts: 1
Registered: ‎02-10-2019

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

I have a MG5420 and just cleaned/reset the print head. Still received the error message. I haven’t used this printer in months. What gives?
New Contributor
Posts: 1
Registered: ‎06-10-2019

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

I receive this error on my Canon MG5670.

 

Have took out and put back the ink but still did not work.

Tried to switch off and on, but still does not work.

 

Do advise on how to resolve this error on my printer model.

 

Thank you!

New Contributor
Posts: 2
Registered: ‎07-23-2019

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

Removed inks as suggested. Couldn't find the "Grey" lever as instructed. Where is it? I have a MX922

Product Expert
Posts: 2,895
Registered: ‎10-16-2012

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

doc224,

 

Visit the following link for details about how to reseat the part.

 

https://support.usa.canon.com/kb/index?page=content&id=ART143853

 

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New Contributor
Posts: 2
Registered: ‎07-23-2019

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

Did as instructed and still received the error message. Do I need to purchase a new head? I Love the printer because I can print on DVD's and CD's. I bought a Canon PIXMA TR4520 to hold me over until I can get a new head for my MX922.

 

Thank you for you help in this matter. If there is anything else I can try before I purchase a new print head, let me know.

 

Doc

Product Expert
Posts: 859
Registered: ‎11-19-2018

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

Hi doc224,

 

You can contact the Canon Parts department at 866-481-2569 Monday to Friday, 9:00am to 7:00pm Eastern Time to see if they have a print head for your MX922.

 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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