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New Contributor
Posts: 1
Registered: ‎09-15-2020

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

Just wanted to leave some useful information to those who have this problem.  I have a TS 9020 and it had the "type of print head is ioncorrect" message.  I couldn't get rid of it no matter what I did.  Eventually I removed the cartridges and put it in printhead install position (holding stop until head moves to correct place).  Then I got a flashlight and examined the pins on the printer to see if something was stopping them from making contact.  I found that 1 pin was bent and also there was dust on the pin connection.  I was able to CAREFULLY straighten out the bent pin with a small plastic spudger from a cell phone repair kit. I brushed off the dust with a small soft bristled clean craft brush. After putting back the cartridges and closing the cover, the message went away and the printer has begun printing normally again!

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New Contributor
Posts: 2
Registered: ‎09-22-2020

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

is these instructions for pixma mg6821
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New Contributor
Posts: 2
Registered: ‎09-22-2020

Re: Error Message is saying "Type of print head in incorrect. Install correct print head

i can not find  the gray locking lever on the side of the ink tank holder.

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