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New Contributor
Posts: 1
Registered: ‎05-01-2020

Error 5100

I have a brand new Pixma TS5120 and it is throwing a 5100 error I am unable to clear it. Is there a fix or did we buy a dud printer. We have printed maybe 10 pages out of it before it started getting the error. We can't even use it anymore because of this. We turn it on and immediatly get the error, preventing any further use. I could use so help. 

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Esteemed Contributor
Posts: 2,130
Registered: ‎11-19-2017

Re: Error 5100

Start here:

 

https://ugp01.c-ij.com/ij/webmanual/ErrorCode/TS5100%20series/EN/ERR/5100.html

~Rick
Bay Area - CA
~6D2 ~Many Lenses ~DxO PhotoLab Elite ~Windows10 Pro ~EVGA RTX 2080 FTW3 Ultra ~Pixma Pro-100
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Product Expert
Posts: 2,819
Registered: ‎07-28-2014

Re: Error 5100

Hi Jwhite1022,

 

If the 5100 persists, it is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

 

 

 

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