05-01-2020 06:08 PM
I have a brand new Pixma TS5120 and it is throwing a 5100 error I am unable to clear it. Is there a fix or did we buy a dud printer. We have printed maybe 10 pages out of it before it started getting the error. We can't even use it anymore because of this. We turn it on and immediatly get the error, preventing any further use. I could use so help.
05-02-2020 10:53 AM
05-11-2020 03:12 PM
If the 5100 persists, it is recommended that you contact one of Canon's Technical Support Representatives via phone. To contact a Technical Support Representative, please use the link below:
12-05-2020 11:41 AM
12-05-2020 11:46 AM
Hi, Pledgepin_99! As Canon's US-based support squad does not charge by the hour, you may want to make sure you actually reached us. If you haven't already registered your PIXMA TS5120, you can click HERE to do so and that will grant you access to all of your support options including our toll-free number.
We hope to get this resolved soon!