12-09-2013 01:28 PM
I am using a multifunction MG3150 in a HP Pavilion g6 Notebook PC with Windows 7 Home Premium.
Everything was working great and suddenly two weeks ago I started having wifi problems so I had to use USB to print and scan.
I have reinstalled the printer drivers and software and now the printer works fine but when trying to scan I get this message (in Spanish, I have tried to translate it) "Cannot scan for these reasons: the scanner is disconnected or the usb is disconnected. Check it and try again. Scanner controller will be turned off Code 5,156,61"
Could you please help?
Thank you
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.