Canon Community Canon Community
 


Reply
New Contributor
Posts: 2
Registered: ‎01-11-2019

Error 1485

I have a MG2522 printer. I recently in stalled new ink cartridges. They worked fine when I first put them in now I am getting an error code 1485 saying that they are not compatible. I checked and they are the correct ones.

PG245 and CL246

Product Expert
Posts: 601
Registered: ‎11-19-2018

Re: Error 1485

Hi boxkicker,

 

I recommend performing a reset of the printer. While the printer is on, unplug the power cord from the printer and let it sit for 60 seconds. While the power is off, press the power button 5 times. After 60 seconds plug the power cord back in and power on the printer.

 

If the error still appears, troubleshooting with our support group will be needed to narrow down the cause of your issues. Please contact our support group at 1-800-OK-CANON (1-800-652-2666), Monday - Friday, 8:00 AM - 8:00 PM EST(excluding holidays).

 

We look forward to hearing from you.

New Contributor
Posts: 2
Registered: ‎01-11-2019

Re: Error 1485

It was suggested on another forum that the cartridges were defective. I got new ones and so far it is printing

powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement