12-03-2017 04:23 PM
Having made no change that I am aware of to my MX 490, when I select the option for duplex printing in the dialog box, I have started getting the following popup message:
"Cannot communicate with the printer.
Turn Enable bi-directional support on in the printer's Properties dialog box."
And then the job prints only on one side.
I have looked all around, and I can't find any box to check for this. I'd sure appreciate some direction on how to do what it tells me.
02-01-2018 11:59 AM
Hello,
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