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Duplex printing not working for page 1 on document on MX922

FRANKAJ
Apprentice

When trying to duplex print a document, the first page is always printed without page 2 on the obverse. There after pages 2&3, 4&5, etc. are printed out without a problem. Any ideas for a fix? This happens with Word and PDF documents on my Mac.

2 REPLIES 2

ArthurJ
Product Expert
Product Expert

Hi Frankaj,

 

What version of Mac are you running? Did anything change on your Mac before this started to happen?

 

We look forward to your reply.

 

If you would like assistance in real time with this issue, you can speak with one of Canon's chat agents for free by clicking HERE and asking for a live agent in the chat box.

I am using the latest Mac OS 10.14.6. The problem has existed since in first installed the printer. I have installed and reinstall drivers to no avail.

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